> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.podscan.fm/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Using Timestamped Transcripts in Podscan

Podscan's transcript system helps you analyze podcast content efficiently. Every word links to its exact moment in the audio, making research and monitoring simple.

![Transcript with Search](https://storage.crisp.chat/users/helpdesk/website/5ec8e994fe60b000/image_8vb6ys.png)

## The Basics

Open any episode to see its transcript. Toggle timestamps on or off with the switch at the top. Each timestamp (like `00:16:47.230` ) shows exactly when words were spoken.

The search bar lets you find any word or phrase instantly. Results highlight as you type. Click any timestamp to jump to that moment in the audio.

## Working with Mentions

Found something important? Here's what you can do:

- Click to hear the audio of the mention
![Listen to the Mention](https://storage.crisp.chat/users/helpdesk/website/5ec8e994fe60b000/image_1j3apis.png)- Add notes for your team

![Add Notes](https://storage.crisp.chat/users/helpdesk/website/5ec8e994fe60b000/image_ig9md1.png)
- Save to a collection (using the collection 

![Add to Collection](https://storage.crisp.chat/users/helpdesk/website/5ec8e994fe60b000/image_yvjd57.png)

## Improving Accuracy

Notice an error? Request a retranscription or submit specific corrections. The system learns from these improvements.

- Retranscription will re-transcribe the whole show (or transcribe it it for the first time if it hasn't been transcribed yet).
- Reanalysis will re-run speaker detection, summarization, and keyword extraction.
- Suggest correction will open a panel that allows you to suggest a specific change we should make about this episode.

![Correction request interface](https://storage.crisp.chat/users/helpdesk/website/5ec8e994fe60b000/image_q9eqnm.png)
## Automation

Connect Podscan to your other tools:

- Get webhook notifications via alerts
- Access via API (you'll find the credentials in the vertical dropdown in the top right)

## Download Transcripts

Using the "Download" dropdown, you can download the following data formats, if present:

- SRT (subtitles)
- TXT (text version of the conversation)
- JSON (containing word-level timestamps

![Download formats](https://storage.crisp.chat/users/helpdesk/website/5ec8e994fe60b000/image_zsr6s1.png)


Need help? Contact Podscan support to optimize your transcript workflow.