Requesting Retranscription and Making Corrections

Sometimes transcripts need fixes. Podscan makes it easy to improve transcript accuracy through retranscription requests and direct corrections.

![Data Fidelity menu showing "Request Retranscription" and "Suggest correction" options

](https://storage.crisp.chat/users/helpdesk/website/5ec8e994fe60b000/image_1yrsoau.png)

When to Request Retranscription

Request a full retranscription when:

• Many words are incorrect
• Speaker labels are wrong
• Timestamps are misaligned
• Audio quality caused issues

Just click "Request Retranscription" in the Data Fidelity menu. The system will process your request immediately. Due to the asynchronous nature of the ranscription queue, some episodes —particularly ones of relatively small podcasts— might take up to 24 hours.

Retranscribing a podcast will always use the highest possible quality.

![Retranscription status indicator

](https://storage.crisp.chat/users/helpdesk/website/5ec8e994fe60b000/image_18pbm2x.png)

Requesting Reanalysis

Sometimes, the extracted hosts, guests, and summary data might be a bit off — or not present at all. You can request reanalysis from the three-dot dropdown menu. We will immediately queue up another extraction run on our servers, and it'll be done within the hour. If it doesn't go through in 24 days, please reach out to us.

Making Specific Corrections

For small fixes, use the correction tool:

1. Select the wrong text
2. Click "Suggest correction"
3. Type the correct text
4. Submit your correction

![Correction interface

](https://storage.crisp.chat/users/helpdesk/website/5ec8e994fe60b000/image_1efso3a.png)

Smart Correction Features

Podscan learns from corrections. If you fix a company name once, it might suggest the same fix elsewhere. The system remembers common corrections for:

• Company names
• Technical terms
• People's names
• Industry jargon

Best Practices

1. Check context before correcting
2. Include source links when relevant
3. Group related corrections
4. Mark priority fixes

Questions about corrections? Contact Podscan's support team for help.

Updated on: 06/11/2024